Mochipan Customer Support:
Mochipan customer support is handled by me (Rae), and one part-time assistant. Mochipan is not a huge corporation, so I ask for your understanding in slower response times. You can expect a response in 1-2 business days. If you do not get a response by then, feel free to reach back out as, sometimes, emails and messages don't get delivered properly.
Here is how you can contact me:
Contact Form below.
While you wait for a reply, you can check out our FAQs or look at the description of the item in question. This may answer your question! :)
**IMPORTANT** There have been ongoing email issues/disruptions this year in 2023. I have switched my email provider and as a result, all older emails have been deleted. Starting August 1st, 2023, a new assistant will be helping me handle emails. If you have not gotten a reply to any email sent BEFORE July 15th, please reach back out.