Contact Us

Mochipan Customer Support:

Mochipan customer support is handled by me (Rae), the founder and only employee. Mochipan is not a huge corporation, so I ask for your understanding in slower response times. You can expect a response in 1-2 business days. If you do not get a response by then, feel free to reach back out as, sometimes, emails and messages don't get delivered properly.

Here is how you can contact me:


  • +1 (805) 888-2275 (text or call)

    • (Call hours: 10am-5pm PST Mon-Fri, turned off on weekends. Texts are available any time.)
    • Contact Form below.

    While you wait for a reply, you can check out our FAQs or look at the description of the item in question. This may answer your question! :)