Ordering from Mochipan was great! The shopping and checkout process were both simple and pleasant - and when I had follow up questions regarding my purchase, the customer service was amazing!
I got everything I ordered quickly and I couldn't be happier with the quality. (I wore a sweater I ordered from the hiroko collection to a party today - and for the first time in my memory, someone complimented my outfit!)
I'll be ordering more, and recommending others to do the same.
More than anything else, I have to highlight the customer service! Good communication and super willing to help you with whatever issue you come across. I guarantee you, you can trust this shop and it's owner!
This is definitely the best purchase i’ve ever made, this robe was SO cute and i just had to get it. It’s incredibly soft and comfy and warm, i wear it all around the house 24/7, and it almost never leaves my side during the winter unless i’m washing it. The design is just adorable and i’m really tempted to buy another robe if they are brought back. The seller is also super sweet and creative, if i won the lottery i think i would have to buy one of everything because it’s all adorable and i love the designs and themes.
So I ordered the Strawberry robe and slippers for my gf around a month before Christmas and it understandably took a couple of months to get my order. The whole time I was able to ask any questions about the process and how long out my order was and they were answered. Loved the transparency. The product itself was immaculate and my gf couldn't be more over the moon about how cute it looks or how cute she feels in it. Will be ordering more things from here in the future
Got the strawberry robe for my adult daughter for Christmas. She LOVES it!!! It’s so soft and the little strawberry buttons and the stem hood are just the cherry (hehehe 😋) on top! I had some issues with delivery at first but it was resolved very quickly and communication was excellent. Thank you 🍓❤️