Returns and Refunds

Due to abuse of our previous return system, returns are now only accepted if we sent the wrong item. Please check the sizing charts carefully before ordering. If the wrong item was sent, please contact us.

The item cannot be returned if damaged by use of the customer.

Initial shipping return fee must be paid by the customer. If the return is accepted, the item's full amount will be refunded.

Please e-mail mochipanofficial@gmail.com to get this process started. Please provide order numbers or specific order information for an easier process.